Privacy Policy

New Dermal Beauty Cosmetic Trading LLC, (“ZO”, “our” or “we”) has developed this privacy policy (“Privacy Policy”) to explain how we collect, use, and disclose certain information. It applies to individuals (“users,” “you” or “your”) who visit www.zoskinhealth.ae (the “Site”), set up an account through the Site, and/or make purchases through the Site or other sites, apps or services that link to this Policy (collectively, along with other functionalities of the Site, the “Services”). This Privacy Policy does not apply to any information collected by websites other than the Site.

By using the Services, you acknowledge that you have read and understand this Policy and that we collect, use, and disclose your information as set forth below. If you do not agree to this Privacy Policy, do not use the Services. If you have any questions regarding this Privacy Policy or our privacy practices, please email us at info@new-dermal.com

INFORMATION WE COLLECT ABOUT YOU

New Dermal may collect the following information from and about you, that you provide to us when you use the Services, for example, you create an account, make a purchase, input information into a form on our Site, email us, or engage with us on social media. This information may include:

• Contact Information such as your name, email address, and telephone number;
• Transactional & Payment Information such as your order information, your billing and shipping address, and payment information (e.g., financial information which is processed by our respective third party payment processors);
• Demographic Information such as age group;
• Profile Information such as information about your skincare needs, such as skin conditions;
• Inquiries and Feedback including comments and questions you submit through customer service interactions with us (via email, phone, or online chat) or through surveys;
• User Generated Content certain parts of the Services may enable you to post comments, reviews or other content, that, depending on where you post them, may be publicly viewable;
• We may receive social media information (such as profile picture, gender, demographics, interests, and likes) if you choose to login via social media or interact with us over social media (subject to your social media account settings).
• We sometimes collect information about you from other sources, including marketing and demographic data, analytics information, and other information such as updated delivery and address information from carriers or third parties; which enables us to correct our records and deliver your next purchase from this Site or future communications more easily; account information, purchase information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising, or other services; search terms and search result information from some searches conducted through the Site’s search features; and search results and links including paid listings (such as Sponsored Links from Google).

HOW WE USE THE INFORMATION WE COLLECT

• We may use the information we collect from and about you for the following purposes:
• To provide, maintain, and improve the Services;
• To allow you to set up an account and profile;
•  To provide customer support and respond to your questions or requests;
• To communicate with you, including to provide you with information, updates, and offers, subject to any preferences you have communicated to us;
• To research and analyze the functioning and use of the Services;
• To process orders and payments;
• To verify your identity and prevent fraud;
• To advertise and market our Services to you, including on third-party websites, subject to any preferences you have communicated to us;
• To comply with legal requirements and enforce our policies;
• To protect the safety, rights, property or security of ZO, our users, employees, third parties, members of the public and/or our Services; and
• For any other purpose for which you have provided your consent.
• For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
• Where use of your information is necessary to perform our obligations under a contract or commitment to you. For example, to provide the services you’ve requested from us, such as fulfilling a purchase, or to comply with our Terms of Service.
• Where use of your information furthers our legitimate interests or the legitimate interests of others. For example, to provide security for our Services, defend our legal rights, and prevent fraud.
• Where we use your information to comply with applicable legal obligations. For example, keeping track of purchases for tax and auditing purposes.
• Where you have consented to our processing of your information for a particular purpose.

WITH WHOM WE SHARE YOUR INFORMATION

We may share your information with:

• Subsidiaries and Affiliates. We may share your information with our subsidiaries and affiliates.
• Service Providers: We may share your information with entities that perform certain services on our behalf, such as processing orders, processing credit card payments, delivering products and services, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting other features and promotions offered through our Site (“service providers”). We will only provide these service providers with the information that they need to provide such services, and service providers are not permitted to share or use such information for other purposes.
• Business Transfers: We may share your information if another entity acquires us or our assets in connection with a merger, acquisition, reorganization, sale of assets or similar transaction, or in the event of bankruptcy. If your information is among those assets, we may disclose your information as one of the transferred assets.
• Business Partners: From time to time, we may offer promotions, sweepstakes or third-party offerings on our Site. If you make purchases, engage in these services and/or products, offered through our Site or our services, we may share personal information with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes. When you elect to engage in a particular merchant’s offer or program, you authorize us to provide your email address and other information to that merchant.
• Legal Obligations: New Dermal may disclose your information to third parties in good faith in response to a subpoena, court order, or other legal process from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
• Other Users of the Services: We may provide areas on the Services where you can communicate with others, upload content, and post comments or reviews. If you choose to share information in this way, you share such information with all individuals capable of viewing it. For example, if you post a comment on a publicly viewable area of the Services, you choose to share the information you post with the public. We encourage you to exercise discretion and caution with respect to sharing your information.

DATA RETENTION

• We will retain your information for as long as your account is active, as long as necessary to provide you with our Services, as long as necessary for our legitimate business interests, and/or as long as necessary to comply with our legal obligations.
• In accordance with routine record keeping practices, and subject to any requirements of applicable law, we may delete records that contain your information. We are under no obligation to store your information indefinitely and disclaim any liability arising out of, or related to, deletion of your information.

PROTECTING YOUR INFORMATION

• New Dermal maintains appropriate security measures (including physical, electronic and procedural measures) to help safeguard your information. However, we cannot guarantee the security of such information because no security measures are perfect. We are not responsible for third-party circumvention of any of our privacy settings or security measures.
• You can also take steps to safeguard your information. If you create an account on our Site, you will be required to select a password which should be kept confidential and be of appropriate complexity. You should also limit access to your devices and account to avoid unwanted access to your information. For example, you should always log out of your account after using it on a shared device. You should think carefully about how you handle and disclose your information.

THIRD-PARTY SITES

• The Services may link to third-party websites not owned or operated by ZO. We do not control, recommend or endorse such websites. We are not responsible for and make no representations about such websites or their content, services, or practices. This Privacy Policy does not govern any third-party websites. Thus, we encourage you to review the privacy policies of any third-party websites you choose to visit to understand how those websites collect, use and share your information.

CHILDREN’S PRIVACY

• Our Services are not directed to or intended for children under the age of 18, and we do not knowingly collect “personal information” from children under the age of 18 without the verifiable consent of the child’s parent or guardian.

NOTICE TO INTERNATIONAL USERS

• The Services are operated in the United Arab Emirates and are subject to U.A.E. law. If you are accessing the Services from outside the United Arab Emirates, please be advised that U.A.E. law may not offer the same privacy protections as the law of your country. By using the Services, you acknowledge the transfer, processing, and/or storage of your information in the United Arab Emirates

CONTACT US

• If you have any further questions regarding the data New Dermal collects, or how we use it, then please feel free to contact us by email at: info@new-dermal.com.
• Last Updated: November 1, 2022